Add bold flavor and natural heat to your favorite dishes with Hafiz Black Pepper Powder. Made from carefully selected whole black peppercorns, this spice is freshly ground to deliver a strong aroma and a sharp, earthy taste that enhances curries, marinades, soups, and snacks.
Packed hygienically to preserve purity and freshness, Hafiz Black Pepper Powder is 100% natural, vegan, and free from additives — giving you the authentic taste and health benefits of pure black pepper in every pinch.
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✅ 100% Natural & Vegan Certified
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✅ Made from whole, high-quality black peppercorns
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✅ Enhances flavor in curries, BBQ, soups & marinades
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✅ Hygienically processed and packed for freshness
Elevate everyday cooking with the premium sharpness of Hafiz Black Pepper Powder.
Eligibility for Return / Exchange
- Product received within 7 days of the delivery date.
- Product unused, in its original packaging and sealed condition.
- Products must
- be returned with all original packaging.
- Damage or defect must be reported immediately upon receipt — ideally 24 hours or maximum 2-3 days.
How to Initiate a Return / Exchange
- Contact Customer Support via Email / WhatsApp / Phone within the return window. Provide:
- Order number
- Product name(s)
- Reason for return/defect
- Clear photos showing damage/defect
Who Bears Shipping Costs
- If the return is due to our error (wrong item, defect, damage in transit) → we pay the return shipping cost.
- If the return is due to the customer’s change of mind, damage after opening, incorrect usage, etc customer pays shipping.
Refund / Exchange / Replacement
- Refunds: After receiving and inspecting the returned product, a refund will be processed within 5-7 business days to the original payment method.
- Exchange / Replacement: If the same item is available, we will send a replacement instead of a refund on request.
- If the item is out of stock, the option of a refund or a credit voucher will be offered.
Cancellations
- Orders may be cancelled within 24 hours of placing them, provided the shipping process has not started.
- Once the order is shipped, cancellation is not possible, but the return/exchange policy may apply after delivery.
Contact Information
- Customer Support Email: info@hafizfood.pk
- Phone / WhatsApp: 0345 1113411
- Office Address for Returns: Near PSO depot, D.I Khan Road, Bannu, Pakistan
- Google Maps Plus Code: VQ34+GQ Ghoriwala, Pakistan
Amendments
HafizFoods.pk reserves the right to update or modify this policy at any time. Policy changes will be posted on the website and apply to orders placed after such changes.No Review Found.
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